/* ==========================================================================
   Reinstate — App Shell & View Styles (layered on top of styles.css)
   ========================================================================== */

/* ---- Auth modal form ---- */
.auth-form .field-error-banner,
.revision-form .field-error-banner,
.intake-error{
  background: #2A150C;
  border: 1px solid rgba(228,87,46,0.45);
  color: #FF8B63;
  font-size: 0.85rem;
  padding: 10px 14px;
  border-radius: var(--radius-sm);
  margin-bottom: 16px;
}

.auth-form .field{ margin-bottom: 16px; }

.auth-switch{
  margin: 16px 0 0;
  text-align: center;
  font-size: 0.88rem;
  color: var(--text-muted);
}

.link-btn{
  background: none;
  border: none;
  color: var(--primary);
  font-weight: 600;
  cursor: pointer;
  padding: 0;
  font-size: inherit;
  text-decoration: underline;
}
.link-btn:hover{ color: var(--primary-strong); }

/* ---- App shell ---- */

#app{ min-height: 100vh; display: flex; flex-direction: column; }

.app-header{
  position: sticky;
  top: 0;
  z-index: 30;
  background: rgba(11,14,20,0.92);
  backdrop-filter: blur(10px);
  -webkit-backdrop-filter: blur(10px);
  border-bottom: 1px solid var(--border);
}

.app-nav{
  display: flex;
  align-items: center;
  gap: 24px;
  height: 68px;
}

.app-brand{ flex-shrink: 0; }

.app-nav-links{
  display: flex;
  align-items: center;
  gap: 4px;
  flex: 1;
}

.app-nav-link{
  padding: 8px 14px;
  border-radius: var(--radius-pill);
  font-size: 0.9rem;
  font-weight: 600;
  color: var(--text-muted);
  transition: color var(--transition), background var(--transition);
}
.app-nav-link:hover{ color: var(--text); background: var(--surface-2); }
.app-nav-link.active{ color: var(--primary); background: rgba(212,165,55,0.12); }

.user-menu{ position: relative; flex-shrink: 0; }

.user-menu-btn{
  display: flex;
  align-items: center;
  gap: 8px;
  background: transparent;
  border: 1px solid var(--border-strong);
  border-radius: var(--radius-pill);
  padding: 6px 14px 6px 6px;
  color: var(--text);
  cursor: pointer;
  transition: border-color var(--transition), background var(--transition);
}
.user-menu-btn:hover{ border-color: var(--primary); background: var(--surface-2); }

.user-avatar{
  width: 28px; height: 28px;
  border-radius: 50%;
  background: linear-gradient(180deg, var(--primary-strong), var(--primary));
  color: #1A1406;
  font-weight: 700;
  display: flex; align-items: center; justify-content: center;
  font-size: 0.8rem;
}

.user-name{ font-size: 0.88rem; font-weight: 600; max-width: 140px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }

.user-menu-panel{
  position: absolute;
  top: calc(100% + 8px);
  right: 0;
  min-width: 220px;
  background: var(--surface);
  border: 1px solid var(--border-strong);
  border-radius: var(--radius-md);
  padding: 16px;
  box-shadow: var(--shadow-md);
  z-index: 40;
}

.user-menu-email{ margin: 0 0 4px; font-size: 0.85rem; color: var(--text); word-break: break-all; }
.user-menu-role{ margin: 0 0 12px; font-size: 0.75rem; color: var(--primary); text-transform: uppercase; letter-spacing: 0.04em; font-weight: 700; }
.user-menu-panel .btn{ margin-top: 8px; }

.app-main{ flex: 1; padding: 40px 0 80px; }

.view-title{ font-size: 1.7rem; margin: 4px 0 0; }

.back-link{
  display: inline-block;
  margin-bottom: 10px;
  font-size: 0.85rem;
  color: var(--text-muted);
  font-weight: 600;
}
.back-link:hover{ color: var(--primary); }

/* ---- Welcome banner (first-run) ---- */
.welcome-banner{
  position: relative;
  background: linear-gradient(135deg, #241D0D, #2A150C);
  border: 1px solid rgba(212,165,55,0.35);
  border-radius: var(--radius-lg);
  padding: 24px 48px 24px 24px;
  margin-bottom: 28px;
}
.welcome-banner-inner h3{ margin-bottom: 6px; font-size: 1.15rem; }
.welcome-banner-inner p{ margin-bottom: 14px; font-size: 0.92rem; }
.welcome-dismiss{
  position: absolute;
  top: 14px;
  right: 14px;
}

/* ---- Dashboard ---- */
.tag-revision{
  display: inline-block;
  font-size: 0.68rem;
  font-weight: 700;
  text-transform: uppercase;
  color: #FF8B63;
  background: #2A150C;
  border: 1px solid rgba(228,87,46,0.45);
  padding: 2px 8px;
  border-radius: var(--radius-pill);
  margin-left: 6px;
  vertical-align: middle;
}

.tag-overdue{
  display: inline-block;
  font-size: 0.68rem;
  font-weight: 700;
  text-transform: uppercase;
  color: #FFA184;
  background: #331A0F;
  border: 1px solid rgba(228,87,46,0.55);
  padding: 2px 8px;
  border-radius: var(--radius-pill);
  margin-left: 6px;
  vertical-align: middle;
}

.dash-controls{
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  flex-wrap: wrap;
  margin-bottom: 20px;
}

.filter-tabs{
  display: flex;
  gap: 6px;
  background: var(--surface-2);
  border: 1px solid var(--border);
  border-radius: var(--radius-pill);
  padding: 4px;
}
.filter-tab{
  background: transparent;
  border: none;
  color: var(--text-muted);
  font-size: 0.85rem;
  font-weight: 600;
  padding: 7px 14px;
  border-radius: var(--radius-pill);
  cursor: pointer;
  transition: background var(--transition), color var(--transition);
}
.filter-tab:hover{ color: var(--text); }
.filter-tab.active{ background: var(--primary); color: #1A1406; }

.search-input{
  max-width: 280px;
  flex-shrink: 0;
}

.dash-controls-right{
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
}

.sort-select{
  max-width: 190px;
  flex-shrink: 0;
}

.admin-filter-row{
  display: flex;
  align-items: center;
  gap: 16px;
  margin-bottom: 20px;
  flex-wrap: wrap;
}
.admin-filter-row .input{ max-width: 220px; }
.admin-checkbox{
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 0.88rem;
  color: var(--text-muted);
  cursor: pointer;
}

@media (max-width: 620px){
  .dash-controls{ flex-direction: column; align-items: stretch; }
  .search-input{ max-width: none; }
  .sort-select{ max-width: none; }
  .dash-controls-right{ flex-direction: column; }
}

/* ---- Stats row (dashboard + admin queue) ---- */
.stats-row{
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(120px, 1fr));
  gap: 12px;
  margin-bottom: 22px;
}
.stat-card{
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  padding: 14px 16px;
  display: flex;
  flex-direction: column;
  gap: 2px;
}
.stat-value{
  font-family: var(--font-serif);
  font-size: 1.5rem;
  font-weight: 700;
  color: var(--primary);
}
.stat-value.stat-danger{ color: var(--accent-strong); }
.stat-label{
  font-size: 0.76rem;
  color: var(--text-faint);
  text-transform: uppercase;
  letter-spacing: 0.03em;
}

/* ---- Toasts ---- */
.toast-stack{
  position: fixed;
  bottom: 20px;
  right: 20px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  z-index: 200;
  max-width: 320px;
}
.toast{
  background: var(--surface);
  border: 1px solid var(--border-strong);
  border-left: 3px solid var(--primary);
  border-radius: var(--radius-sm);
  padding: 12px 16px;
  font-size: 0.85rem;
  color: var(--text);
  box-shadow: var(--shadow-md);
  animation: toast-in 180ms ease;
}
.toast-success{ border-left-color: var(--success); }
.toast-info{ border-left-color: var(--primary); }
.toast-out{ opacity: 0; transform: translateY(6px); transition: opacity 200ms, transform 200ms; }
@keyframes toast-in{ from{ opacity: 0; transform: translateY(8px); } to{ opacity: 1; transform: translateY(0); } }

/* ---- Case timeline ---- */
.history-list{
  display: flex;
  flex-direction: column;
  gap: 10px;
  margin: 0 0 8px;
  padding-left: 16px;
  border-left: 2px solid var(--border-strong);
}
.history-item{
  position: relative;
  padding-left: 14px;
}
.history-item::before{
  content: "";
  position: absolute;
  left: -21px;
  top: 4px;
  width: 8px; height: 8px;
  border-radius: 50%;
  background: var(--primary);
  border: 2px solid var(--surface);
}
.history-label{ display: block; font-size: 0.86rem; font-weight: 600; color: var(--text); }
.history-detail{ margin: 2px 0 0; font-size: 0.82rem; color: var(--text-muted); }
.history-time{ display: block; font-size: 0.72rem; color: var(--text-faint); margin-top: 2px; }

/* ---- Intake form ---- */
.intake-wrap{ max-width: 720px; margin: 0 auto; }

.step-indicator{ font-size: 0.85rem; color: var(--text-muted); font-weight: 600; }

.progress-track{
  height: 6px;
  background: var(--surface-2);
  border-radius: var(--radius-pill);
  overflow: hidden;
  margin-bottom: 24px;
}
.progress-fill{
  height: 100%;
  background: linear-gradient(90deg, var(--primary), var(--primary-strong));
  transition: width 220ms ease;
}

.intake-form{
  padding: 30px;
}

.intake-actions{
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-top: 8px;
}

.speed-options{
  display: grid;
  grid-template-columns: 1fr;
  gap: 12px;
  margin-bottom: 24px;
}
@media (min-width: 560px){
  .speed-options{ grid-template-columns: 1fr 1fr; }
}

.speed-card{
  display: flex;
  flex-direction: column;
  gap: 4px;
  padding: 16px 18px;
  border: 1px solid var(--border-strong);
  border-radius: var(--radius-md);
  cursor: pointer;
  background: var(--surface-2);
  transition: border-color var(--transition), background var(--transition);
  position: relative;
}
.speed-card input{ position: absolute; opacity: 0; }
.speed-card.selected{ border-color: var(--primary); background: rgba(212,165,55,0.1); }
.speed-title{ font-weight: 700; }
.speed-sub{ font-size: 0.82rem; color: var(--text-muted); }

.review-summary{
  border-top: 1px solid var(--border);
  padding-top: 18px;
  margin-top: 4px;
}
.review-summary h4{ font-size: 0.95rem; margin-bottom: 12px; }
.review-summary dl{ display: grid; grid-template-columns: auto 1fr; gap: 6px 16px; }
.review-summary dt{ font-size: 0.78rem; color: var(--text-faint); text-transform: uppercase; letter-spacing: 0.03em; padding-top: 6px; }
.review-summary dd{ margin: 0; font-size: 0.9rem; color: var(--text); padding-top: 6px; }

/* ---- Confirmation screen ---- */
.confirmation-wrap{
  max-width: 560px;
  margin: 40px auto;
  padding: 44px 36px;
  text-align: center;
}
.confirmation-icon{
  width: 56px; height: 56px;
  border-radius: 50%;
  background: rgba(63,174,114,0.14);
  border: 1px solid rgba(63,174,114,0.4);
  color: var(--success);
  font-size: 1.6rem;
  display: flex; align-items: center; justify-content: center;
  margin: 0 auto 20px;
}
.confirmation-sub{ font-size: 1rem; }
.confirmation-deadline{
  font-family: var(--font-serif);
  font-size: 1.6rem;
  color: var(--primary);
  margin: 0 0 16px;
}
.confirmation-note{ font-size: 0.9rem; color: var(--text-muted); }
.confirmation-actions{
  display: flex;
  gap: 12px;
  justify-content: center;
  margin-top: 24px;
  flex-wrap: wrap;
}

/* ---- Case detail ---- */
.case-grid{
  display: grid;
  grid-template-columns: 1fr;
  gap: 20px;
  margin-top: 20px;
}
@media (min-width: 900px){
  .case-grid{ grid-template-columns: 1.6fr 1fr; align-items: start; }
}

.case-main .surface,
.case-side.surface{ padding: 26px; }

.status-panel{ text-align: left; }
.status-panel h2{ font-size: 1.3rem; }

.status-spinner{
  width: 34px; height: 34px;
  border-radius: 50%;
  border: 3px solid var(--border-strong);
  border-top-color: var(--primary);
  animation: spin 900ms linear infinite;
  margin-bottom: 18px;
}
@keyframes spin{ to{ transform: rotate(360deg); } }

.countdown-text{
  font-family: var(--font-serif);
  font-size: 1.15rem;
  color: var(--primary);
  margin: 10px 0 18px;
}
.countdown-text.overdue{ color: var(--accent-strong); }

.draft-label{
  display: inline-block;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: #FF8B63;
  background: #2A150C;
  border: 1px solid rgba(228,87,46,0.4);
  padding: 4px 10px;
  border-radius: var(--radius-pill);
  margin-bottom: 14px;
}

.letter-preview{
  white-space: normal;
  font-size: 0.92rem;
  line-height: 1.7;
  color: var(--text-muted);
  background: var(--surface-2);
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  padding: 20px;
  max-height: 420px;
  overflow-y: auto;
}

.letter-final-header h2{ font-size: 1.3rem; }
.letter-final-text{
  white-space: pre-wrap;
  font-family: var(--font-sans);
  font-size: 0.94rem;
  line-height: 1.7;
  color: var(--text);
  background: var(--surface-2);
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  padding: 20px;
  max-height: 460px;
  overflow-y: auto;
  margin: 0 0 20px;
}
.letter-final-actions{
  display: flex;
  align-items: center;
  gap: 12px;
  flex-wrap: wrap;
}
.copy-confirm{
  font-size: 0.85rem;
  color: var(--success);
  font-weight: 600;
}

.case-meta-list{
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 6px 14px;
  margin: 0 0 24px;
  font-size: 0.88rem;
}
.case-meta-list dt{ color: var(--text-faint); }
.case-meta-list dd{ margin: 0; color: var(--text); text-align: right; }

.case-side h3{ font-size: 1rem; margin: 0 0 12px; }
.case-side h3:not(:first-child){ margin-top: 8px; }

.qa-block{ margin-bottom: 16px; }
.qa-block strong{ display: block; font-size: 0.8rem; color: var(--text-faint); text-transform: uppercase; letter-spacing: 0.03em; margin-bottom: 4px; }
.qa-block p{ margin: 0; font-size: 0.9rem; color: var(--text-muted); white-space: pre-wrap; }

.revision-cta{ margin-top: 20px; padding: 24px 26px; }
.revision-cta h3{ font-size: 1.1rem; }

/* ---- Admin queue ---- */
#admin-letter{ min-height: 320px; font-size: 0.92rem; line-height: 1.6; }

/* ---- SLA progress bar ---- */
.sla-progress-track{
  height: 8px;
  background: var(--surface-2);
  border: 1px solid var(--border);
  border-radius: var(--radius-pill);
  overflow: hidden;
  margin: 4px 0 16px;
}
.sla-progress-fill{
  height: 100%;
  background: linear-gradient(90deg, var(--primary), var(--primary-strong));
  width: 0%;
  transition: width 600ms linear;
}
.sla-progress-fill.overdue{
  background: linear-gradient(90deg, var(--accent), var(--accent-strong));
}

/* ---- Misc ---- */
@media (max-width: 620px){
  .app-nav{ gap: 12px; }
  .app-nav-links{ gap: 0; overflow-x: auto; }
  .app-nav-link{ white-space: nowrap; }
  .user-name{ display: none; }
}
/* Signed-in top nav on phones: drop the wordmark (the key mark stays) so
   Home / Dashboard / New Appeal + avatar fit without a clipped scroll strip. */
@media (max-width: 480px){
  .app-nav{ gap: 10px; }
  .brand-name{ display: none; }
  .app-nav-link{ padding: 8px 9px; font-size: 0.84rem; }
  .user-menu-btn{ padding: 4px; }
}